terms & conditions

This Master Equipment Sales Agreement ("Master Agreement") establishes the general terms and conditions governing all equipment sales transactions between TECNOPIZZA LLC ("Seller"), a company duly registered in the United States, and the Buyer identified in the corresponding Sales Order Form. This Master Agreement is governed by the Uniform Commercial Code as adopted by the State of Florida (Florida Statutes, Chapter 672) and all other applicable Florida law.

Each transaction is completed by execution of a Sales Order Form, which incorporates this Master Agreement by reference. In the event of any conflict between this Master Agreement and a Sales Order Form, the Sales Order Form shall prevail with respect to the specific commercial terms of that transaction.

This Master Agreement is executed via JotForm Sign. Once executed, it remains valid and binding for all subsequent Sales Order Forms executed by the Buyer with Tecnopizza LLC, without the need for re-execution of these general terms.

1. SUBJECT MATTER

This Master Agreement governs the sale of industrial food preparation equipment intended exclusively for commercial use. The equipment is not designed or suitable for residential or domestic use. This Agreement is governed by the Uniform Commercial Code as adopted by the State of Florida (Florida Statutes, Chapter 672) and all other applicable Florida law.

2. EQUIPMENT DESCRIPTION

The equipment covered by each transaction may include, but is not limited to:

Conveyor pizza oven
Stand or support base
Standard accessories
Electrical or gas components

Full specifications are set forth in the corresponding Sales Order Form, which is incorporated herein by reference.

3. PRICE AND PAYMENT CONDITIONS

The Buyer agrees to pay the amount specified in the Sales Order Form. Payment may be made via:

Bank wire transfer
ACH transfer
Credit card
Approved financing

Production or allocation of the equipment may begin only after payment confirmation or receipt of the agreed deposit.

4. TITLE, RISK OF LOSS, AND DELIVERY

Title to the equipment and all risk of loss or damage shall pass from Seller to Buyer at the moment the equipment is tendered to the first carrier for shipment to the Buyer's designated address (F.O.B. Seller's shipping point), in accordance with Florida Statute § 672.509.

Freight may be offered by the Seller as a commercial condition on a per-transaction basis, as confirmed in the Sales Order Form. The equipment will be delivered to the address indicated in the Sales Order Form. Once the equipment has been tendered to the carrier, the Seller assumes no liability for loss, theft, damage, or delay during transit.

The Buyer is responsible for inspecting the equipment upon delivery. If visible damage caused by transit is identified, the Buyer must:

Refuse acceptance of the delivery immediately
Note the damage clearly on the carrier's delivery receipt before the driver departs
Notify Tecnopizza LLC in writing within twenty-four (24) hours at contact@tecnopizza.com with photographic evidence of the damage.

Failure to inspect the equipment at the time of delivery, failure to refuse a visibly damaged shipment, or failure to note damage on the delivery receipt before the driver departs shall constitute acceptance of the equipment in good external condition. In such cases, claims for visible external damage will not be covered by the carrier's insurance, and Tecnopizza LLC assumes no liability for damages that could have been identified and refused at the time of delivery. The Buyer acknowledges that carrier insurance claims require documented refusal at the time of delivery and that post-delivery claims for visible damage will not be honored.

The carrier's responsibility is limited exclusively to transportation of the equipment to the Buyer's designated delivery address. Unloading, moving, and positioning the equipment from the delivery point to the intended installation location is solely the Buyer's responsibility. The Buyer shall ensure that a sufficient number of personnel are available at the time of delivery to receive, unload, and move the equipment safely. Depending on the model, two (2) to four (4) additional persons may be required. The Seller and the carrier assume no liability for any damage, injury, or loss resulting from the Buyer's failure to provide adequate personnel or safe conditions for equipment handling upon delivery.

5. INSTALLATION

Installation terms are determined on a per-transaction basis and confirmed in the Sales Order Form. The following provisions apply according to the installation option selected:

5.1 — When Courtesy Installation Is Included

When expressly confirmed in the Sales Order Form, the Seller will provide one (1) courtesy technical installation visit. The courtesy installation:

Is not included in the equipment price
Does not constitute a permanent obligation of the Seller
Will be performed only once
Does not include structural modifications, civil construction, gas line or piping installation, electrical wiring or panel work, or hood or ventilation system installation.

The courtesy installation is limited to positioning of the equipment, basic operational orientation and training, and initial equipment startup and functional test.

The Buyer must ensure the site is fully prepared on the scheduled installation date. If the site is not ready upon the technician's arrival, preventing the completion of the installation, the visit shall be deemed a completed installation attempt, and a rescheduling fee of one thousand five hundred dollars ($1,500.00), plus any additional travel and logistical expenses incurred by the Seller, shall apply. This fee applies to each subsequent visit in which the site is not prepared and installation cannot be completed. The Seller shall invoice the Buyer for all applicable fees prior to scheduling any subsequent visit.

The Buyer shall provide a sufficient number of personnel to assist with the movement and positioning of the equipment. Depending on the model, 2 to 4 additional persons may be required.

5.2 — When No Installation Is Included

When no installation is confirmed in the Sales Order Form, this Agreement does not include any technical installation service. The Buyer is solely and entirely responsible for all aspects of installation, including but not limited to:

Unloading and receiving the equipment at the delivery address
Moving and positioning the equipment at its intended location
All electrical connections and wiring
All gas line connections and piping
Ensuring adequate ventilation and exhaust systems
Compliance with all applicable local codes, regulations, and standards
Hiring qualified and licensed technicians for any required installation work.

The Seller may provide a technical manual and general operational guidance. However, the Seller assumes no responsibility for the execution, quality, safety, or compliance of the installation performed by the Buyer or any third party. Any problems, defects, damages, or injuries arising from improper installation are expressly excluded from warranty coverage and shall be the sole responsibility of the Buyer.

5.3 — Site Preparation (Applicable to All Transactions)

Regardless of installation option, the Buyer is solely responsible for ensuring the installation site is fully prepared prior to equipment delivery or the scheduled technical visit. The site must have:

Compatible gas connection with adequate and correct pressure (if applicable)
Electrical supply compatible with equipment specifications
Ventilation and exhaust system ready for use
Adequate physical space for placement and safe operation
Clean and unobstructed access for equipment delivery.

The Seller shall not be responsible for any structural inadequacies or site preparation deficiencies.

6. EQUIPMENT INSPECTION AND ACCEPTANCE

Upon delivery and/or installation, the Buyer shall have five (5) business days to report any non-conformity related to manufacturing defects or missing components in writing. Failure to notify within this period shall constitute final and irrevocable acceptance of the equipment under the UCC. Equipment that has been installed, connected to gas or electrical power, or used in any production capacity shall be deemed irrevocably accepted.

7. RETURN POLICY

Due to the commercial and industrial nature of the equipment, all sales are final. The equipment may not be returned for reasons including but not limited to change of mind, personal preference, menu adjustments, expected commercial performance not met, or financial results of the Buyer's business. The equipment may not be returned after installation at the Buyer's premises, connection to gas or electrical supply, or initiation of use or food production. Customized or modified equipment cannot be returned under any circumstances.

8. LIMITED WARRANTY AND DISCLAIMER OF IMPLIED WARRANTIES

Standard Warranty — 12 Months

The Seller warrants that the equipment is free from manufacturing defects for a period of twelve (12) months from the date of delivery or installation, whichever occurs first. The warranty covers exclusively manufacturing defects confirmed by Seller's technical team and component failure under normal and intended operating conditions.

The warranty does not cover damage resulting from improper installation by the Buyer or third parties, inadequate gas pressure or incorrect voltage, lack of routine maintenance, unauthorized modifications, misuse, normal wear and tear, damage caused by third parties, accidents, or environmental conditions.

DISCLAIMER OF IMPLIED WARRANTIES: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SELLER EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AS DEFINED UNDER THE UNIFORM COMMERCIAL CODE (FLORIDA STATUTES § 672.314 AND § 672.315). THE EQUIPMENT IS SOLD "AS DESCRIBED" IN THE SALES ORDER FORM. NO IMPLIED WARRANTY OF ANY KIND SHALL APPLY BEYOND THE SCOPE OF THE EXPRESS LIMITED WARRANTY SET FORTH IN THIS SECTION.

Extended Warranty — Optional Third-Party Service (Up to 2 Additional Years)

The Buyer may independently purchase an Extended Warranty Plan from a third-party provider for up to two (2) additional years. This plan is entirely separate from this Agreement. Tecnopizza LLC makes no representations regarding the third-party provider's services and assumes no liability therefor.

9. UNAUTHORIZED MODIFICATIONS AND ALTERATIONS

The Buyer shall not modify, alter, disassemble, or repair the equipment without prior written authorization from the Seller. Any unauthorized modification shall immediately void the limited warranty, release the Seller from any liability, and potentially render the equipment non-compliant with NSF certification and applicable health and safety regulations.

10. REGULATORY COMPLIANCE AND PERMITS

The Seller represents that the equipment holds NSF certification at the time of sale. The Buyer is solely responsible for obtaining all local, state, and municipal permits required to install and operate the equipment, ensuring compliance with applicable health, fire, building, and zoning codes, and maintaining all required operational permits throughout the equipment's use.

11. INDEMNIFICATION AND HOLD HARMLESS

The Buyer agrees to indemnify, defend, and hold harmless Tecnopizza LLC, its members, managers, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to the Buyer's installation, use, misuse, or operation of the equipment; failure to comply with applicable laws; unauthorized modifications; failure to maintain the equipment; any third-party claims arising from the Buyer's business operations; or failure to ensure a properly prepared installation site. This indemnification obligation shall survive the termination or expiration of this Agreement.

12. INSURANCE RECOMMENDATION

Tecnopizza LLC strongly recommends that the Buyer maintain, at its own expense, the following insurance coverages throughout the period of equipment use:

Commercial General Liability Insurance: minimum $1,000,000 per occurrence and $2,000,000 aggregate
Property Insurance covering the equipment against loss or damage.

While not a contractual obligation, maintaining adequate insurance coverage is strongly advisable to protect the Buyer's business operations and investment. Tecnopizza LLC assumes no liability for any losses, damages, or claims that could have been covered by insurance.

13. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SELLER'S TOTAL CUMULATIVE LIABILITY TO THE BUYER FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL PURCHASE PRICE ACTUALLY PAID BY THE BUYER FOR THE EQUIPMENT GIVING RISE TO THE CLAIM.

In no event shall the Seller be liable for loss of revenue, profit, production, customers, business interruption, or any indirect, incidental, special, punitive, or consequential damages.

14. CONFIDENTIALITY AND INTELLECTUAL PROPERTY

All technical documentation, manuals, specifications, and proprietary information provided by the Seller are confidential and constitute the intellectual property of Tecnopizza LLC. The Buyer agrees to keep all such information strictly confidential and to use it solely for operating the purchased equipment. This obligation survives termination of this Agreement for three (3) years.

15. FORCE MAJEURE

Neither party shall be held liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including acts of God, natural disasters, pandemics, government actions, strikes, transportation disruptions, war, or civil unrest. If such event continues for more than sixty (60) days, either party may terminate the Agreement without liability, provided that all amounts already due shall remain payable.

16. DISPUTE RESOLUTION AND ARBITRATION

The parties agree to attempt in good faith to resolve any dispute through direct negotiation within thirty (30) days of written notice. If unresolved, the dispute shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, in the State of Florida. The arbitrator's decision is final and binding. The prevailing party shall be entitled to recover reasonable attorneys' fees and arbitration costs. Nothing herein prevents either party from seeking emergency injunctive or equitable relief to prevent irreparable harm pending arbitration.

17. PERSONAL PROPERTY AND UCC FIXTURE FILING

Upon transfer of title, the equipment becomes the personal property of the Buyer and does not become a fixture or part of the real estate where it is installed, regardless of installation method. The Buyer shall execute any documents necessary to confirm the equipment's status, including UCC fixture filings or landlord waivers, upon request.

18. WRITTEN COMMUNICATIONS

All communications related to this Agreement must be submitted exclusively in writing via email to contact@tecnopizza.com. Verbal communications, audio messages, or any other non-written form of communication shall have no legal effect. No waiver, modification, or accommodation shall be binding unless confirmed in writing by an authorized representative of Tecnopizza LLC.

19. ASSIGNMENT BY SELLER

Tecnopizza LLC reserves the right to assign, transfer, or pledge its rights and interests under this Agreement to any third party without the Buyer's prior consent. Tecnopizza LLC shall provide written notice to the Buyer within thirty (30) days of any such assignment. Such assignment shall not alter the terms and conditions of this Agreement.

20. ORDER CANCELLATION

Orders may be cancelled only prior to shipment of the equipment. After shipment, applicable logistics, restocking, and administrative costs may be charged to the Buyer.

21. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, including the Florida Uniform Commercial Code (Chapter 672, Florida Statutes), without regard to its conflict of law provisions.

22. SEVERABILITY

If any provision of this Agreement is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary or severed, and the remaining provisions shall continue in full force and effect.

23. ENTIRE AGREEMENT

This Master Agreement, together with the executed Sales Order Form and any written addenda, constitutes the entire agreement between the parties. Any amendment must be made in writing and signed by authorized representatives of both parties.

24. ACCEPTANCE

This Master Agreement is executed via JotForm Sign. By signing this document electronically, the Buyer expressly acknowledges having read, understood, and agreed to be bound by all terms and conditions set forth herein. This executed Master Agreement remains valid and binding for all subsequent Sales Order Forms executed by the Buyer with Tecnopizza LLC, without the need for re-execution of these general terms.

This document is available at www.tecnopizza.com/terms-and-conditions and is incorporated by reference into each Sales Order Form executed by the Buyer. The JotForm reference number generated upon execution of this Master Agreement serves as permanent proof of acceptance of these terms.

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