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delivery policy
This Delivery Policy describes the procedures and terms related to the delivery of products purchased on our website. By making a purchase with us, you agree to the terms of this policy.
Order Processing
All orders are subject to a processing time, which includes the time needed to prepare the order for shipment. We will do our best to process and ship your order as quickly as possible, usually within [number] business days from payment confirmation.
Shipping Methods
We offer different shipping options, which may vary depending on the recipient’s location and service availability. The available shipping methods will be displayed during the checkout process, along with associated costs and estimated delivery times.
Delivery Address
It is the customer’s responsibility to provide an accurate and up-to-date delivery address at the time of purchase. We are not responsible for lost or delayed deliveries due to incorrect or incomplete delivery information provided by the customer.
Delivery Timelines
Estimated delivery times are provided for reference only and do not guarantee delivery within a specific period. Delivery times may be affected by various factors, including but not limited to weather conditions, holidays, postal delays, and transportation issues.
Shipping Tracking
Upon shipment of your order, you will receive a confirmation email containing tracking information, when applicable. You can use this information to monitor the delivery status of your order.
Order Reception
It is the customer’s responsibility to ensure that someone is available to receive the delivery at the provided delivery address. If no one is available to receive the delivery, a delivery notice may be left, or the package may be returned to the sender, subject to an additional re-shipping fee.
Transportation Damage
We will make every effort to pack your products securely to prevent damage during transportation. However, if you receive a damaged product, please contact us immediately so that we can address the situation.
By making a purchase on our website, you agree to comply with the terms of this Delivery Policy. We reserve the right to update or modify this policy at any time, without prior notice. It is your responsibility to periodically review this policy to be aware of any changes.
If you have any questions or concerns about our Delivery Policy, please contact us.
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